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  • Writer's pictureEva Jones

How can I fix my printer is offline issue?

Even with today's technological breakthroughs, computer start-up and printing problems are still a common occurrence for some people. If your printer says it's offline, it's because its having trouble talking with your computer. There might be a variety of causes for this, ranging from network troubles to a printer malfunction. Now, whatever the reason, there are a few things you can do to figure out what the problem is. In this blog, we will help you understand what does it mean when your printer is offline and how you can fix your HP printer is offline error.


Why is my HP printer offline?


It might be aggravating to receive this HP printer offline error. However, this does not imply that your printer is malfunctioning. An offline printer is one that is unable to communicate with the device that is providing the print job.

Because an offline printer cannot accept or process new print jobs, it's best to put all print jobs on hold until the problem is resolved. However, if you have print jobs in the queue, you may need to cancel them until you are able to reconnect to the internet. Just keep in mind to save your work so that you may print it later.


Some of the causes of why is HP printer offline might include:

· Drivers that are no longer supported

· Issues with the connection

· A problem with the settings


Each of these issues has its own set of solutions.


How to fix HP printer offline error?


If your HP printer says offline, follow the troubleshooting methods given below to find HP printer offline fix:

HP Print and Scan Doctor -

· To discover and correct issues, use the HP Print and Scan Doctor program.

· Allow the application HPPSdr.exe to execute by double-clicking it from the download location. To achieve this, you may need to be in administrator mode.

· Choose Yes to trust the file source if requested because it comes directly

· Select your printer by clicking Start.

· If your printer isn't listed, restart it, then go back to the Print and Scan Doctor program and select Retry.

· The program will detect potential connection difficulties. If you're prompted to switch on printer updates, follow the steps and click Yes.

· Follow the steps and select Yes when prompted to make this printer the default printer.


Check your internet connection -

The first step is to double-check the connection between your printer and your computer. Examine the network cable that connects your printer to your router, as well as the USB cable that connects your printer to your computer or laptop. If all of these connections appear to be functioning properly, consider shifting your cords to different ports.


Attempt to restart your printer -

If your internet connection is active but your printer is not, you might try restarting it. This will restart your model and may assist your printer in establishing a connection.


Delete all print jobs -

Still haven't figured out why does it say my printer is offline? One paper or document may have brought your printer to a halt. To combat this, press 'cancel all papers' to cancel all of your print jobs. The printing queue will be cleared, allowing you to resume your model.


Attempt printing from a different device -

You might also try printing from a different device, such as a laptop or a smartphone. While you would think that printer issues cause offline troubles, a faulty connection might be caused by a device. You are supposed to Try connecting to a different computer to see if your problems go away. If you can print from another device, you know the issue is most likely not with the printer.


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